Frequently Asked Questions

Payday Loan is also called a payday advance, cash advance, payroll loan, or payroll advance. It is a small loan, up to $500.00 deposited directly into your bank account, until the next scheduled pay date.

No. You must be at least 18 years old, employed, a Canadian Citizen or Permanent Resident, located in a province indicated on our website, and must follow the application steps.

Minimum is $50.00, maximum $100.00, subject to approval, for first time borrowers.

After your first loan, you become one of our members. The maximum amount you are allowed to borrow for each following loan is $100.00 until your sixth loan application. On or after your sixth application you can ask for an increase of equal to or less than $50.00 each time, up to a maximum of $500.00. This is applicable only when you have finished the repayment of your last loan for each pay period.

We will send you an email as notice. We may also inform you by phone if you can be reached.

No credit checks will be made.

We recommend you allow us to use your online banking for loan processing, which is fast, secure, and accurate — we usually have no need to contact your employer. Otherwise, we may do so to verify your job. We respect your individual privacy and your loan application will not be revealed.

We try our best to make it as fast as possible. If you select the online banking method in your application, we may complete the process within half a day (also depending on banking processing). Our working hours are Monday to Saturday, 10:00 am – 5:00 pm EST, excluding public holidays.

The loan will be transferred or directly deposited into your own bank account.

The cost includes interest, accrued fees and other amounts owed to the lender. For example, the rate for Ontario borrowers is $15 per $100 borrowed. If you borrow $300.00 for 14 days, the cost is $45.00 and the APR is 500%.

The fees of your borrowing, plus the loan principal, will be debited from your bank account on your next scheduled pay date.

Repayment is due on your next pay date. The maximum term of the loan is no more than 31 days.

Any new or additional loan is no longer available until you resolve the outstanding loan and fees.

A payday loan is an unsecured short-term loan to meet unexpected cash needs for your family or yourself for occasional use only. It is a highly expensive cash advance that must be repaid in full on your next pay date. You can research your options, but CashBoat services are always willing to be a helper for you.

Late payment means we do not receive a payment from the customer on or before the scheduled loan due date, so we set up a new due date with you to delay payment. Please make sure you have sufficient funds in your bank account on the loan due date to avoid late payment.

Non-payment occurs when our PAD (pre-authorized debit) is returned for any reason, including but not limited to "account closed", "account frozen", "NSF", or the customer has no intention of payment. Any new or additional loan is no longer available until you resolve the outstanding loan and fees. We have agreements with third-party collection agencies and reserve the right to collect in a legal manner, including authorizing them to collect on delinquent accounts.

In the event of non-payment, an email notification will be sent to the borrower regarding the next debiting arrangement to pay off the loan.

Full Disclosure.
We agree to disclose all of the loan costs as a dollar amount and as an annual percentage rate ("APR").

Responsible Lending.
We will promote only the responsible use of the payday loan service to our customers on all of our advertising and marketing materials including online advertisements. We will not falsely advertise the payday loan service or in any way mislead or deceive the public.

Right to Rescind.
All customers have the right to rescind a payday loan at no personal cost on or before the close of the following business day.

Responsible Collection Processes.
We must collect past due accounts in a professional, fair and lawful manner.

No Wage Assignments.
CashBoat may not take a wage assignment as security on a payday loan.

Loan Amount.
CashBoat shall not grant a payday loan that exceeds $1,000.

Comprehensive Website Security and Consumer Privacy.
We maintain SSL security on the portion of our website where consumers enter information, as well as a privacy statement on our website.